Refund & Exchange Policy

We’re all about making sure you love what you ordered. But in case it’s not working out, here’s how we handle returns:

At coral crest diving, we do not offer cash or payment refunds. Instead, we provide store credit or a lifetime-use discount code equal to the original order amount minus the shipping cost of returning the product to us.

• Once we receive and inspect your returned item, you’ll receive a unique discount code for the eligible amount (original purchase total minus return shipping).

• This code never expires and can be used across our website — no minimums, no restrictions.

• Return shipping costs are borne by the brand.

• The shipping amount will be deducted from your store credit or coupon total.

• Items must be unused, unwashed, and in their original packaging.

• Returns must be initiated within 7 days of delivery.

Drop us an email at divewithcoralcrest@gmail.com or DM us on instagram @coralcrestdiving with:

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• Your order number

• The item(s) you'd like to return

• Reason for the return (we love feedback!)

• Our team will guide you through the next steps!

Need a different size or variant? No problem.

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• We offer free exchanges on eligible items.

• Exchanges must be initiated within [7/14] days of receiving your order.

• Items must be unworn, unwashed, and returned in their original packaging.

• Once we receive your item, we’ll ship out the replacement.

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If your desired item is out of stock, we’ll issue store credit instead.